Modify Market Segment and Source of Business

Users without the Stay_OverrideRedemptionRestriction permission are restricted from modifying the Market Segment and Source of Business values for a redemption reservation for which an offer is redeemed for a single night or the entire duration of stay from the following screens:

Reservation ➜ Reservation Summary ➜ Reservation Details
Reservation ➜ Estimated Charges ➜ Marketing ➜ Edit ➜ Market Segment & Guest Type Details

In these screens the Guest Type drop-down list will only display the guest types that are associated to the selected market segment. The market segment values can be updated for each night of stay in the reservation. In this case, users are only allowed to modify the market segment values for the nights for which an offer is not applied. An info icon is displayed in the mentioned screens that displays the following message when hovered over: Redemption reservation restriction.

When users modify the market segment and source of business values from the Batch Operations screen (Front Desk ➜ Batch Operations ➜ Batch Edit ➜ More ➜ Update Source), if any of the selected reservations has an offer applied, the following message is displayed in the Edit Marketing Information pop-up screen and the guest type, market segment, and source of business values are not modified for the reservation: Reservations with award night(s) will not be updated.

When users modify the market segment and source of business values for a group master from the Reservation Presets tab (Group ➜ Reservation Presets), and apply the modified values to previously created reservations using the Apply Presets option, the following message is displayed in the Apply Presets pop-up screen: Reservations with award night(s) will not be updated and the market segment and source of business values are not updated for the reservation.

When users perform a Bulk Update for the market segment and source of business values of multiple group reservations (Group ➜ Reservations ➜ Bulk Update), if any of the selected reservation has an offer applied, the following message is displayed in the Bulk Update pop-up screen: Reservations with award night(s) will be updated only if there are no restrictions for the applied fields, and the guest type, market segment, and source of business values are not modified.